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APPRAISAL MANAGEMENT COMPANIES (AMC) COMPLAINT FORM INSTRUCTIONS

PLEASE READ – Before completing the online complaint form, please take the time to read these instructions. They will help you understand our function and better help us to understand and act on your complaint.

WHAT WE CAN DO – The Bureau of Real Estate Appraisers (BREA) will investigate complaints to determine if there has been unlawful or unprofessional conduct by an applicant for a certificate of registration or holder of a certificate of registration. Since a variety of factors impact the order in which the complaints are reviewed and investigated, we are unable to estimate how long this process may take. However, all complaints will be acknowledged in writing and you will be notified at the completion of our investigation.

We will make every effort to keep your identity confidential. However, proper prosecution may require your testimony in administrative or other legal proceedings that require you to appear as a witness subject to cross-examination.

WHAT WE CANNOT DO – We cannot give legal advice or act as your attorney. We cannot act as a court of law or order the refund of monies, award damages or enforce contracts. You may wish to consult an attorney or seek financial relief through the judicial system if you are seeking any of these outcomes.

HOW CAN YOU HELP US – Summarize your complaint in a chronological manner using these guidelines:

  • Tell us what happened. Start from the beginning and describe the events as they occurred. Be specific as to what was said and who said it.
  • Tell us who was present during these conversations, acts or events.
  • Tell us when and where these conversations, acts or events took place.

BREA will review your complaint and contact you for further information

Documentary evidence is especially important! You may be asked to provide documentation supporting your complaint, in the form of:

  1. Appraisal
  2. Appraisal Order Form or Contract
  3. AMC Policies
  4. Other Miscellaneous Correspondence