Enforcement Information

Enforcement Unit

Complaints against licensed appraisers or Appraisal Management Companies will not be accepted unless the appropriate complaint form (see below) is completed, signed and dated in compliance with California Code of Regulations Title 10, Chapter 6.5, Section 3726.

• Consumer's Guide - A Consumer's Guide to Filing a Complaint and the Investigation Process.
• Licensed Appraiser Complaint Form - Download the complaint form and instructions.
• Appraisal Management Company Complaint Form - Download the AMC complaint form and instructions.

There are four types of investigations commonly conducted by OREA, which are described in the following table:

Enforcement Investigations

 

Type of Investigation	Sources	Typical Allegations
Complaints	Clients Homeowners Lenders Other regulators (local, state and federal) Appraisers	Violations of USPAP and/or OREA regulations Technical errors Inaccurate value conclusion Fraud Failure to provide services as contracted Inappropriate conduct related to an appraisal assignment
Background Investigations	Law enforcement Other regulatory agencies (local, state and federal)	Criminal convictions Discipline imposed by other agencies Other conduct relating to fitness for licensure
Questionable Applications	OREA's Licensing Unit	USPAP violations in work samples Failure to properly acknowledge professional assistance of others Falsified information on an application

 

OREA imposes disciplinary sanctions, when appropriate, which may include:

• Public or private reproval;
• Additional education requirements;
• Fine;
• Probation;
• Suspension;
• Revocation;
• Special conditions on a license.